Current Vacancies

LIVERPOOL City Council 

Injury Management Assessor

WHY US:

There’s a lot going on at Liverpool City Council, as we plan an exciting future for our city. With current work on significant major projects, and many more in the pipeline, their success is underpinned by professional business-focused teams.

JOB DESCRIPTION:

We are seeking an experienced Injury Management Assessor to manage the end-to-end injury management and workers compensation function for Council’s self-insurance licence. This includes managing complex physical and psychological claims, developing early intervention strategies, and delivering expert occupational health and wellbeing advice to promote a healthy and resilient workforce.

Key responsibilities include:

• Managing workers compensation claims from start to finish, ensuring compliance with NSW legislation, SIRA requirements, and Council policies.
• Developing and implementing Injury Management Plans, reviewing treatment requests, and facilitating early and safe return to work.
• Maintaining accurate claims records, analysing trends, and preparing reports to support continuous improvement.
• Proactively engaging with injured workers, supervisors, medical practitioners, and other stakeholders to drive prompt and positive outcomes.
• Acting as a key escalation point for high complexity claims and providing coaching and mentoring to the claims team.

This role is offered as a 6-month temporary assignment with a high expectation of extension or conversion to a permanent role for the right candidate.

ABOUT YOU 

To succeed in this role, you will have:

• Allied Health degree and/or equivalent experience in injury management and workers compensation claims for a self-insured organisation.
• SIRA endorsed Return to Work Certificate and current C Class Licence.
• Extensive experience (5+ years) managing complex physical and psychological claims in NSW Self Insurance environments.
• Strong understanding of NSW Workers Compensation legislation, Injury Management, and SIRA requirements.
• Proven ability to make evidence-based decisions, manage sensitive information with integrity, and deliver proactive, high-quality service to stakeholders.
• Exceptional communication, negotiation, and stakeholder engagement skills.
• Demonstrated ability to maintain accurate databases, analyse claims data, and provide actionable insights.

Desirable: Experience in local government or large public sector self-insured organisations, qualifications in legal or rehabilitation disciplines.

BENEFITS OF WORKING AT LCC

• Be rewarded with an attractive annual salary package (Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.)
• Flexible working arrangements
• Ability to accrue up to 2 days of flexitime leave per month, which equates to up to 24 days per year (Note: this is in addition to 4 weeks of annual leave per year).
• Free parking is available nearby, with subsidised parking also on offer.
• Access to a Fitness Passport membership
• Internal professional Learning and Development

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident.

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council.

All successful candidates will be required to obtain a National Police Check as part of the recruitment process and may be required to undergo a pre-employment medical check

HOW TO APPLY: Please click the ‘Apply’ button above. Applicants must submit a covering letter outlining your interest and how your background and experience suit this opportunity, as well as your resume.

Click here for a copy of the position description

CLOSING – 23 January 2026

Be part of creating the future, for further information about the position please contact Linda Dsouza, Talent Acquisition Partner at dsouzal@liverpool.nsw.gov.au